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Support Plans

We, at Bluevibe, value our customers and aim to provide each one individually the level of support they require. No more, no less!  Support

Our customers have two separate Support Plans to choose from, in order to ensure everything runs smoothly at your deployments, and a maximum level of satisfaction, combined with excellent value for money.

Our Support and Hosting Plans:

Support Plans

Price (euro)

Details

Basic

free

Provides access to the Support Forum. Includes software updates.

Services Hosting & Support at a competitive price!

Advanced

10

Per month per Hotspot. Includes e-mail support with next business day response time. Includes software upgrades.

  • The Basic Support plan includes only campaign hosting services. This means that the customer benefits from the functionality of the Bluevibe Manager such as Hotspot monitoring and remote administration, campaign configuration and statistics etc. (see Bluevibe Manager section at the website). The customer also has access to the Bluevibe forum, but there is no guaranteed response time concerning technical questions.

    The Basic Support Plan is offered free of charge.

  • Silver plan: The Advanced Support Plan includes everything the Basic Plan does while, in addition, also offering technical support for the installation and configuration of the Hotspot and campaigns. The customer also has e-mail technical support with next business day response time.

    The cost for the Silver Support Plan is 10 Euro per month per Hotspot. Buy online now...
 

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